Email FAQ's

This integrated tool like the CMS is accessible from anywhere you have an internet connection and offers a wide range of features including:

Yes, our solution is to use the email redirection system included in this new hosting package that can forward any @mysite.com.au address to any other email address such as a hotmail/gmail/ your isp mail etc.

You will have access to a FREE generic newsletter template that is integrated into your website, changing the style is easy through the rich text editor.

Some users set their email clients to display only text emails, while others display HTML emails.

The Online Now product does offer email hosting but this is not included in the monthly 'software and licensing' fee. You do not have to use Online Now’s email service if you wish to stay with your current provider.

Once the website is ready to go live we will supply the IP address of the new server so that your current provider can update the domain name records to point to the new site.

Your Online Now package includes website hosting but you are free to arrange for domain name, email and any other IT services you need with the provider of your choice.

The Email Campaign Manager (ECM) is the complete email marketing solution and is included in your new Online Now website. Depending on your package your site will come with built in email credits.

Email hosting is not included in your hosting package. As part of the Domain transfer and we will point the DNS mail records back to the current mail hosting provider so the existing mail hosting can be used and there will be no email outage for you.

When you are sending an event keep in mind email is not an instantaneous service and messages may take a variable period of time to be delivered depending on the condition of the network, the remote email server or even the recipient’s security and privacy settings.

The Online Now email marketing product comes with a level of built in email credits and purchasing additional emails to send through the ECM is easy.

Online Now comes with unlimited email aliases for domains managed through the Online Now system. To take advantage for these email aliases you will need a physical email account such as those provided by most internet service providers with your dial-up or broadband account. Please refer to your ISP for instructions on how to setup and use these email accounts.