General FAQ's

No, there is no limit to the amount of content you can store on your CMS. The uploading process will draw on your monthly bandwidth allocation so this is something that you have to consider during this stage of your website development.

Absolutely! Many organisations are stuck with their website long after the website has stopped working just because it's too expensive or too hard or it takes too long to change. With Online Now you can liberate yourself from these over-inflated costs and hassles to:

• Keep your site fresh and relevant with new content and functionality

• Experiment with new features and test customer response

• Stay on the cutting edge without paying a fortune for it with hot features like RSS syndication and Podcasts

Integrating with Google maps is easy! You can display a map on any of the page types but most commonly the 'locations' page and the contact us page, this will allow users to easily navigate to your business.

The email campaign manager will give you complete control of your email campaigns, from data base collection and segmentation to e-newsletter campaign and management, it is all managed from one central location within your content management system.

You can upload not only your images, but also audio, flash, HTML and video files and use them on your site any where you like using the content management system.

Content management puts you in control by letting you easily and instantly update your website. So whether you need to add a new product, make an announcement or upload new photos or files with Online Now it's as easy as point and click. By leaving all the design and tricky web development to Online Now you can focus instead on what you say on your website

Virtually the whole content of the website is yours to edit for example you can:

• Upload your own logo

• Replace the design images, text, video and audio content

• Build the website tree that's perfect for your business, and change it anytime

• Use the SEO friendly features to control how each page looks like to search engines

• Manage the navigation of the website including all menus yourself just by pointing and clicking

• Turn pages on and off quickly when needed

• And much much more!

This is the complete e-commerce solution and will allow you to open your business up to millions of customers all over the world. Your eCommerce website will offer a full online shopping experience to your customers, robust software will run through your CMS with features like; Stock control, data export statistics, unlimited product catalogues, custom shipping options and multiple payment methods.

With so many features, the type of site you create with Online Now is limited only by your imagination. Whether you want an online shop, a simple site about your business, or a site to showcase your non-profit organisation we can do it all at Online Now. Here are some ideas to get you started:

• General website about your business, products and services to make it easier for customers to find and contact you online

• Online store from a simple product and services catalogue to full eCommerce with online payment, different shipping rates and order tracking

• Customer service and supplier information with documents, price lists and service information

You can accept all the major credit card brands. You will need to setup their Amex, Diners, JCB, with the payment gateway provider (eWay) to have it work with your merchant account.

If you are in business or an organisation needing an online presence to share information, interact with customers and users or sell products and services then Online Now is for you.

This includes;

•      Legal and conveyancing websites
•      Accountants and Financial Advisers website
•      Florists and gift online shop
•      Book, CD and DVD online stores
•      Delivery, couriers and logistics website
•      Event planning and caterers website
•      Technology and engineering website
•      Fashion and retail website
•      Lifestyle, health and beauty website

All information can be exported from the eCommerce system in a CSV file. This includes purchase details, account information and process details.

Absolutely! Our software is designed to grow with your business and as you circumstances change a seamless path between packages is available. For people who are uncertain about their online requirements we often recommend that you start on the bottom package and migrate when you are ready.

Absolutely not! All Online Now websites come with full content management control at around the same cost of an expensive to change static website. With Online Now you're in the driver's seat from day one.

Yes we have a strong incentive program running.

The Online Now referral program is based around transparency, honesty and good old fashioned values. As an Online Now referral partner you will be fully informed on the progress of every referral, your referral will not be added to our database if they choose not to and we will not use aggressive selling techniques. The success of the program is based around ensuring the customer receives a cutting edge web presence at an affordable price and the referrer receives a considerable reward for their recommendation.

BeaconBee the underlying software used to construct all Online Now websites is a modern content management framework built and maintained to best practice standards including the W3C guidelines concerning the valid usage of doctype, CSS structure and accessibility requirements where possible.

Yes! The product fully supports the inclusion of a SSL certificate. Depending on the chosen SSL certificate type and level additional activities are required by the certificate provider which may include verification phone calls, the need for forms to printed filled in and faxed back or additional checking on the organisation details.

If you have a new website and want to build traffic it's a very good idea to submit it to the search engines so they can visit it, index its content and include it in their search results.

At Online Now we gain an in-depth understanding of our customers current marketing and business processes, this allows us to tailor the software to you specific business requirements and ensure that you are placed on the correct package.

Absolutely! These server based reports cover all the essential metrics both numerically and graphically with the option to drill down on most statistics, time date, page user etc.

If you have difficulty remembering you password or if you want to reset you password for whatever reason you can do so through your customer extranet located on the Online Now website www.OnlineNow.com.au

All Online Now communication regarding your account including invoices is directed to the email address associated with your account when it was established. If you would like change your account email address, you can do so through the Online Now customer extranet at:

http://www.onlinenow.com.au/login

Once logged in, click on change details in the left hand menu, enter new email address and click save.

This will take effect immediately and all future account correspondence will go to the newly entered email address.

Content entering is the process of adding images and text to the ‘content managed’ section of your new website. One of our expert designers will lay out your content in a clean professional manner saving you time and allowing you to send your site live immediately.