Forms & Surveys Pack

The majority of businesses use the web to generate business. This new business usually starts with an online enquiery and with the Forms and Surveys pack you can have full control over the information that you are collecting at this stage. All visitors are not interested in the same thing and calling out to prospects with a number of messages will increase the number and quality of new leads created.

Create Customised Inquiry Forms and surveys

Allowing interested parties to enquire about a specific product or service increases the quality of your immediate response and future correspondence. The form maker module allows you to create unlimited customised forms and request different types of information through unlimited fields. You can also use it to easily survey customers or prospects through your website.

Capture and manage data easily

Good accurate data is like gold for salesmen and marketers alike. It increases quality of your message, allows for up selling and a creates a clearer understanding of your prospects and existing clients. The Online Now solution allows you to easily capture and manage data that is received through the Forms and Surveys module. All enquiries or submissions are immediately emailed to a nominated email account, along with custom processing instructions. The data is caught for simple export in Excel CSV format or you map the data directly into your Customer Relationship Manager (CRM) for future management.

Now communicate through email

Now that you have captured this information you can begin to categorise it, for example this prospect in interested in product b, this one in product c. Now we can communicate through your built in Email Campaign Manager (ECM). The ECM allows you to segment your database and communicate a relevant message to a specific audience. This completes what online marketers call the 'Information Loop', you have received an enquiry, segmented it and then reached out with a targeted, relevant message.