Overview

The internet is an amazing business tool allowing companies to effectively communicate with their prospects online. This communication is generally conducted through the website but as consumers and staff become increasingly familiar with web technologies companies are utilising intranets and extranets as well.

The difference between an intranet and an extranet is that an intranet is developed for internal company use while an extranet is developed for the use of external parties like customers, suppliers and partners; let's start by looking at intranets.

Intranets

Sometimes referred to as business to employee systems (B2E), intranets are becoming a powerful communication tool. As more and more business is conducted outside of the office and consumers continue to demand round the clock service, an intranet provides a central, web based platform for company information.

Uses for an intranet are extensive and include:

• Company News
• Memos
• E-Learning
• Tests & Courses
• Product Information
• Announcements
• Staff Surveys
• Leave Requests

The Online Now business platform supports unlimited company intranets and 200 built in site users. As your user base grows you can easily purchase accounts to support them. Passwords and user login details can be set through the content management system giving you complete control over who has access to your confidential information. To make life easier users have the ability to manage their own password details once they are logged into their account.

Extranets

Extranets are designed to communicate with your current customers, distributors, wholesalers and even prospective clients. They provide companies with a platform to share product information, take part in training programs or receive comments and queries from a prospect.

Uses for an extranet include:

• Product Information
• Briefing Platform
• Distributor Information
• Customer Education System

Extranets provide an ideal communication channel for companies that have large distributor networks or partnership programs. The central resource of information allows these parties to log in and find the necessary information.

Online Now's extranet solutions are fully content managed and support the development of all modules. Users can log in form anywhere there is an internet connection and have instant access to company information. For further details about our intranet and extranet solution contact us.