Order payment status can be generated to track your sales individually and update outstanding orders in the system. Online payments that have been made by credit cards get recognized automatically as ‘Paid’. All other payments need to be manually updated as paid in the system.

• Once logged in go to ‘E-Commerce Manager’
• Select ‘Orders’ from the side navigation
• Under ‘Search for Orders’ Select the ‘Status’ as New or Paid (specify dates if necessary) and click ‘Search’
• You can view payment method for each individual order by selecting ‘View’
• In the order page you can view payment method, date and time as well as the full order details
• If your external records show payment is received you can manually select ‘Paid’ on the corresponding order in the system (please note this action, once selected, is irreversible)